The former CEO of Equifax, the credit reporting agency that admitted a security breach had exposed millions of customers to potential fraud and identity theft, faced sharp criticism from Sen. Elizabeth Warren (D-Mass.) at a Senate hearing on Wednesday—while in the audience, a representative of two watchdog groups was in costume to send a message about the company’s unfair business practices.
A person dressed as the “Monopoly Man,” complete with a monocle, top hat, and mustache, was sent by Public Citizen and Americans for Financial Reform to satirize Equifax and its now-retired CEO, Richard Smith, who testified about the company’s data breach as well as its forced arbitration clause.
Forced arbitration clauses are included in the “fine print” of some contracts, including Equifax’s customer agreement; when customers sign up for Equifax’s credit services, they waive their right to file a lawsuit.
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Meanwhile, Warren rebuked Smith for a talk he gave in August in which he called fraud “a huge opportunity for the company,” suggesting that the breach of 145 million Americans’ personal data may have benefited Equifax.
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